Goods delivered, invoice overdue, the customer in Croatia silent. This page explains how a B2B claim is collected in Croatia, how long it takes, and which interest and costs can be charged to the debtor. Incasso Mentor sets up and runs this process on your behalf: we choose the right route, bring in the local specialist, follow every step and report to you in Turkish. You only take the decisions. Information as at September 2026.
The four figures that matter most to a Turkish exporter. Fees and rates change; before any legal step we confirm the current figures with our partner.
Croatian-language demand; commercial interest and the €40 flat fee are claimed. The debtor's entry in the Court Register (Sudski registar) and any account blockade at FINA are checked at the outset.
Under Croatian law an invoice is a "trustworthy document" (vjerodostojna isprava): the application filed through the e-ovrha system is assigned automatically to a notary public, who issues the enforcement order. The debtor pays or objects within 8 days; without objection the order becomes final.
The file goes to the Commercial Court (Trgovački sud) and continues as ordinary proceedings; small-claims track up to €6,630. Court fee: above €2,000 it is €140 + 1% of the excess, capped at €1,500. Appeal to the High Commercial Court.
The final order is lodged with FINA: FINA registers it in the payment-order register (Očevidnik), blocks all of the debtor's bank accounts and collects directly from them. A blockade of more than 60 days is a presumption of insolvency (Bankruptcy Act); bankruptcy and pre-bankruptcy proceedings run at the Commercial Court.
Collecting a debt in a foreign country on your own is exhausting: language, law, finding the right firm, negotiating fees, not missing deadlines. This is exactly where Incasso Mentor comes in. We review your file, obtain an independent credit report on the debtor and determine the most suitable route for Croatia.
Then we set up the process: we select the notary or lawyer in Croatia, hand over a complete and well-prepared file, fix the fee on your behalf in advance and follow every step. You work with one contact, in your own language. Every decision is yours; no step is taken without your approval.
You: send us the invoice, contract and delivery documents.
We: assess the file, obtain the credit report and report the route and cost to you in writing.
We: select and brief the local specialist in Croatia, fix the fee and watch the deadlines.
We: report every development in Turkish and answer your questions.
You: take the decision at every stage. Legal steps only with your approval.
In Croatia an enforcement application based on an invoice goes to a notary, not to a court; an enforcement order is obtained without a lawsuit. This makes it decisive that the invoice clearly shows the parties, the amount and the due date. We set up this step with the local notary.
In Croatia only a written acknowledgment by the debtor or a notarial or court step stops the clock (Obligations Act, arts. 240–244). If the 3-year period is close, we do not lose time with demands: straight to enforcement via the notary.
The final enforcement order is lodged with FINA, which blocks all of the debtor's accounts in Croatia from a single register (Očevidnik) and pays creditors in order of receipt. Your place in that queue is decided by how quickly you act.
Unopposed notarial route: service plus 8 days to object plus the finality clause, then collection through FINA; about 3–4 months until the money reaches your account. A defended case at the Commercial Court takes much longer, often more than a year.
No. There is no obligation to use a lawyer for the notarial route, litigation or enforcement; only an appeal on points of law to the Supreme Court (revizija) must be filed through a lawyer (Civil Procedure Act, art. 91.a). In practice a local lawyer handles a defended case; we organise this with your approval.
A Croatian court judgment is enforced in the EU under Brussels I-bis without extra formalities. A notary's enforcement order on an invoice, however, does not count as a "judgment" under that regulation according to the Court of Justice (Pula Parking, C-551/15); since the debtor's assets are usually in Croatia, this rarely matters. In Turkey recognition (tenfiz) is needed.
Share your invoice and the basic documents. We review the file and report the route in Croatia and the expected cost to you in writing, in Turkish; the rest we plan together. B2B, from €20,000 per debtor.
Submit a collection case →The texts and layout on this page are the property of Incasso Mentor Enformasyon ve Danışmanlık Hizmetleri A.Ş. and are protected by copyright. They may not be copied, reproduced or published, in whole or in part, without written permission. Legal notice