Debt collection · Luxembourg

🇱🇺 Your customer in Luxembourg is not paying?

Goods delivered, invoice overdue, the buyer in Luxembourg silent. This page explains how a B2B claim is collected in Luxembourg, how long it takes, and which interest and costs can be charged to the debtor. Incasso Mentor sets up and runs this process on your behalf: we choose the right route, bring in the local specialist, follow every step and report to you in Turkish. You only take the decisions. Information as at September 2026.

Luxembourg at a glance

The four figures that matter most to a Turkish exporter. Fees and rates change; before any legal step we confirm the current figures with our partner.

€15,000
Up to this amount an ordonnance de paiement at the justice de paix without a lawyer; above it a provision sur requête from the president of the tribunal d'arrondissement.
10.40%
B2B commercial default interest (Law of 18 April 2004, second half of 2026): ECB reference rate 2.40% + 8 points. Published every half-year in the Mémorial B.
30 days
The debtor's period to object (contredit) to the conditional payment order. No objection: the creditor obtains an enforceable title within 6 months by a simple declaration.
10 years
Limitation for commercial claims (Code de commerce art. 189); the general period is 30 years (Code civil art. 2262). A demand does not interrupt it; a court action, payment order, seizure or acknowledgment does.
Process

How collection in Luxembourg proceeds

Amicable phase

French-language demand (mise en demeure); interest and the €40 flat fee are claimed, and reasonable recovery costs above that. In Luxembourg amicable collection is largely handled by a huissier de justice; we work with a local partner.

Ordonnance de paiement

Conditional payment order on a written request (requête): up to €15,000 at the justice de paix, above that from the president of the tribunal d'arrondissement; no court fees. The debtor has 30 days to object. No objection: directly enforceable title.

Court action if objected

An objection (contredit) takes the file to a hearing. Above €15,000 the case is heard at the tribunal d'arrondissement; a summons (assignation) and proceedings on the merits require an avocat à la Cour. Costs consist of huissier and lawyer fees; the losing party is ordered to pay the costs.

Enforcement and insolvency

Huissier de justice: bank accounts and third-party debts (saisie-arrêt), seizure and sale of movables (saisie-exécution), immovable property. Bankruptcy (faillite) at the commercial chamber of the tribunal d'arrondissement (Code de commerce art. 437 ff.): a curateur is appointed and creditors file a déclaration de créance. Since 1 November 2023 judicial reorganisation (réorganisation judiciaire) is also available.

Our role

We organise your collection in Luxembourg

Collecting a debt in a foreign country on your own is exhausting: language, law, finding the right firm, negotiating fees, not missing deadlines. This is exactly where Incasso Mentor comes in. We review your file, obtain an independent credit report on the debtor and determine the most suitable route for Luxembourg.

Then we set up the process: we select the huissier de justice or lawyer in Luxembourg, hand over a complete and well-prepared file, fix the fee on your behalf in advance and follow every step. You work with one contact, in your own language. Every decision is yours; no step is taken without your approval.

What you do, what we do
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You: send us the invoice, contract and delivery documents.

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We: assess the file, obtain the credit report and report the route and cost to you in writing.

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We: select and brief the local specialist in Luxembourg, fix the fee and watch the deadlines.

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We: report every development in Turkish and answer your questions.

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You: take the decision at every stage. Legal steps only with your approval.

Three points that matter for a Turkish exporter

An accepted invoice is strong evidence

In Luxembourg a trader who does not dispute an invoice within a reasonable time is deemed to have accepted it (Code de commerce art. 109). Against a silent debtor the invoice, delivery documents and demand form the backbone of the file; we collect them completely from the start.

Files above €20,000 go to the tribunal d'arrondissement

As our files exceed the €15,000 limit of the justice de paix, the request goes to the president of the tribunal d'arrondissement. The request itself can be filed without a lawyer; if an objection follows, the hearing and the case on the merits run through an avocat à la Cour. We therefore plan with a lawyer from the start and obtain a fixed quote.

EU procedures closed

The European order for payment and small claims are closed to Turkish companies; the national ordonnance de paiement is fast and free of court fees anyway. A Luxembourg judgment is enforced in the EU under Brussels I-bis.

Frequently asked questions

How long does collection in Luxembourg take?

Unopposed payment order: service plus 30 days to object plus the declaration of enforceability, usually about 2–3 months; a defended case longer. The amicable phase typically takes 1–3 months.

Do I need a lawyer?

Not for the payment-order request, and above €15,000 the request can also be filed without one. A summons (assignation) and proceedings on the merits at the tribunal d'arrondissement require an avocat à la Cour. Enforcement runs through a huissier de justice.

What is the judgment worth in Turkey?

A Luxembourg judgment is enforced in the EU without extra formalities; in Turkey recognition (tenfiz) is needed, rarely relevant since the debtor's assets are usually in Luxembourg.

Incasso Mentor is not a law firm. We coordinate the amicable phase; where a legal step is needed, an authorised lawyer or huissier de justice in Luxembourg acts with your approval. This page is general information, not legal advice. Source legislation: Code civil (arts. 2244, 2262), Code de commerce (arts. 109, 189, 437 ff.), Law of 18 April 2004 on payment terms and late-payment interest, Nouveau Code de procédure civile (arts. 129–143, 919, 933), Law of 7 August 2023 on the preservation of businesses. Information as at September 2026.

Submit your Luxembourg claim today

Share your invoice and the basic documents. We review the file and report the route in Luxembourg and the expected cost to you in writing, in Turkish; the rest we plan together. B2B, from €20,000 per debtor.

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